The North Carolina Department of Correction (NCDOC) has extended its contract with Global Tel*Link (GTL) to provide phone service to allow inmates to call their families and friends. Some changes have been made to promote communication between inmates and their family and friends and lower overall costs to inmates.
Effective July 1, 2011:
Increased call time from 10 minutes to 15 minutes
Call rates have been restructured to a flat rate to lower overall long distance rates and simplify the current rate structure.
Local calls will be $1.25 for up to 15 minutes
All long distance calls will be a flat $3.40 for up to 15 minutes
Advance Pay Accounts are set up through GlobalTel Link.
To Set Up An Account with GTL, Contact:
GTL Advance Pay Automated System: 1-800-483-8314
GTL Customer Service Center: 1-866-230-7761
GTL International: 1-888-216-7423 or AdvancePayInternational@gtl.net
To save on the cost of collect calls, you will need a local number. SaveOnPrisionCalls has local numbers available for most cities in North Carolina. Click here to get a free quote.
From the North Carolina DOC Handbook for Family & Friends
Inmates housed in regular population at all facilities except Central Prison will be allowed to make telephone calls to family and friends. The number of calls an inmate is allowed to make may be limited by the housing assignment or custody classification. All telephone calls will be collect and may be monitored. Family and friends may request that their telephone number be blocked, which will prevent the inmate from calling that number. Inmates are not allowed to receive telephone calls. Inmate telephone use is a privilege which may be restricted for disciplinary purposes. Inmates at Central Prison are not allowed to make phone calls. If there is an emergency, critical injury, illness, or death of a family member, contact should be made with the prison facility where the inmate is housed. It is important that correct information is provided so that staff can accurately inform the inmate and provide emotional support.
