West Virginia Department of Corrections:
Telephone Calls
The WV Division of Corrections has contracted with CenturyLink to provide calling and account billing services to inmates. A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. Multiple payment options are accepted, and service representatives are 100% U.S.-based.
ICSolutions is the inmate telephone service provider at the facility where your friend or family member resides. ICSolutions offers you the option to set up one of two account types that enable you to fund (prepay for) calls placed to you by an inmate.
A Prepaid Account enables you to purchase prepaid phone services for receiving phone calls on one specifically designated telephone number (a home phone, cell phone or business phone). The inmate can make calls only to that designated telephone number.
A Debit Telephone Account enables you to purchase prepaid phone services for the inmate. The inmate can then make calls to any telephone numbers that are not restricted by the facility, including your telephone number.
Friends and family should visit ICSolutions.com to set up an account.
The cost of the calls is set by the contracted phone provider. In addition to the quoted rate of the call, applicable taxes and fees may apply. Rates subject to change.
Rates for calls from West Virginia state prisons:
Local Calls: .032 per minute
In-state calls: .032 per minute
Out-of-state calls: .032 per minute
Below you will find general information about the telephone policy at West Virginia State Prisons
WVDOC has contracted with CenturyLink to provide calling and account billing services to inmates. Recipients of these calls may include friends, relatives, and attorneys.
A CenturyLink partner for over 10 years, ICSolutions provides prepaid and direct billing services for friends, family members, and attorneys. Multiple payment options are accepted, and service representatives are 100% U.S.-based.
Called parties can establish and fund prepaid calling accounts by phone or internet. Called parties can make payments directly to an inmate's calling account, or take advantage of a Prepaid Collect calling plan to accommodate calls to cell phones or accounts with credit issues.
Restrictions
The following restrictions may be applied by the WVDOC to inmate calling:
Limits on length of calls or calling availability hours
Limits on number of inmate calls or total monthly call minutes
Call monitoring, recording, and inmate voice validation (in order to place calls)
Blocks on types of phone numbers (such as 800 numbers) or selected phone numbers
Temporary or permanent denial of phone usage rights for such reasons as disciplinary problems or requests by a called party
Central Regional Jail and Correctional Facility
Denmar Correctional Center and Jail
Eastern Regional Jail and Correctional Facility
Huttonsville Correctional Center and Jail/Huttonsville Work Camp
Lakin Correctional Center and Jail
Martinsburg Correctional Center and Jail
McDowell County Corrections/Stevens Correctional Center
Mount Olive Correctional Complex and Jail/Slayton Work Camp
North Central Regional Jail and Correctional Facility
Northern Correctional Facility
Northern Regional Jail
Ohio County Correctional Center and Jail
Potomac Highlands Regional Jail and Correctional Facility
Pruntytown Correctional Center and Jail
Saint Marys Correctional Center and Jail
Salem Correctional Center and Jail
South Central Regional Jail and Correctional Facility
Southern Regional Jail and Correctional Facility
Southwestern Regional Jail and Correctional Facility
Tygart Valley Regional Jail and Correctional Facility
Western Regional Jail and Correctional Facility