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Ohio State Prison Phone Calls

Ohio Department of Rehabilitation and Correction Offender Phone Services

The cost of a local call from Ohio state prisons using the Inmate Telephone Debit Account is .92 per 15-minute call. In-state long distance rate is $3.15 or $4.89, depending on distance. Out of state long distance rate is $13.58 per 15-minute call.

To save on the cost of collect calls from Ohio state prisons, you will need a local number. We have numbers available for most cities in Ohio. Click here to get a free quote.

Using the Inmate telephone debit account is the best option when dealing with GlobalTel Link. GTL reportedly has not been allowing customers to set up "pre-paid" accounts if their phone number's area code does not match their zip code. To avoid this problem, have the inmate use the Inmate telephone debit account to make the phone calls. (See below for additional information on inmate telephone debit accounts.)

General Information

If you have a friend or family member in prison who would like to have telephone contact with you, the first telephone contact you will receive will be an AUTOMATED CALL from Global Tel Link, the provider of our inmate phone services.  This call will ask your permission to add your phone number to the inmate's CALL ALLOW LIST.  This AUTOMATED SYSTEM will call your phone number 3 times a day for 5 days until it receives a YES or NO response.  Once you have answered yes to this call, any subsequent call attempts will be allowed to go to your number, unless there is a billing problem with your number.

Global Tel*Link Information

Inmate telephone service is provided through Global Tel*Link (GTL).  For questions or assistance regarding the telephone system or services, please contact the GTL Customer Call Center at 1-800-231-0193 during the following hours:

• Monday through Friday 8:00 a.m. to 12:00 a.m. (midnight) Eastern Standard Time
• Saturday and Sunday 9:00 a.m. to 8:00 p.m. Eastern Standard Time

Inmate Telephone Calling Options

Inmates may make telephone calls ONLY to those individuals on the inmate's approved telephone calling list who have agreed to accept the inmate's calls while incarcerated.  Inmate telephone calls may be paid for through one of the following three options:

• STANDARD COLLECT CALL - Placing the telephone call collect.  This requires the person receiving the call to have the capability for collect calls under Global Tel*Link's billing services.  The person receiving the call is responsible for paying for the telephone call.
• PRE-PAID COLLECT CALL - The inmate would place a collect call.  However, the person receiving the call must have pre-paid for the collect call through an account established with Global Tel*Link.  Pre-paid collect calls receive a 20% discount over standard collect calls.  Pre-paid collect call accounts can be established through Global Tel*Link's website.
• INMATE TELEPHONE DEBIT ACCOUNT - AVAILABLE APRIL 1, 2010 - This option reduces the burden on those receiving calls by allowing the inmate to pay for the calls directly.  The inmate may place funds into his telephone debit account from his inmate personal account, using either monies earned in his prison work assignment or funds provided by family and friends.  Family and friends may also place money directly into the inmate's telephone debit account through the kiosks available at each prison.  Calls paid for through an inmate telephone debit account receive a 20% discount over standard collect calls.  For more information on inmate telephone debit accounts, please refer to Offender Funds.

Restricting Calls from all Ohio Prisons or a Specific Inmate

If you have received a telephone call from an Ohio prison and wish to restrict further calls from all Ohio prisons or from a specific inmate, please call Global Tel*Link at 1-800-231-0193 and follow the telephone prompts for this service.