Collect calls cannot be made to cell phones, office phones, hospital phones or other commercial phone numbers. Please note in order to complete calls to cell phones, prisoners must call using their inmate debit calling account or call to an established prepaid account.

Blocking Prisoner Calls
There are multiple ways to block calls from prisoners as needed.

Any incoming call can be refused at any time by either hanging up or pressing "1" when prompted. The call will be disconnected and the prisoner will be informed their call was not accepted.  Any incoming call from a correctional facility can be blocked permanently by pressing "6" when prompted. You will be asked to provide a 4 digit personal identification number (PIN) to confirm the block. This PIN will be required to remove the block in the future if needed.